BUSINESS ALIGNMENT & IT SIMPLIFICATION: Strategy, Roadmapping & Transformation
Overview
A global $1B+ industrial manufacturer sought to improve IT performance through simplification of its IT landscape and better alignment of IT with business strategy in order to use technology to drive competitive advantage. Decisions of the past had created a complex network of business processes and underlying technology. Once seen as a differentiator, they were now a limiting factor to growth and scaling. Lexico was engaged to perform a comprehensive review of the company’s IT systems and portfolio, processes, and master data management practices that support the core business activities. The outcome was a simplification roadmap, and realignment of IT governance and decision making to the company’s key business processes.
Pain Points
- Entrepreneurial culture had driven unique business processes resulting in highly custom and complex solutions, and lack of automation
- Lack of IT direction and strategy, all while operating in a tactical and localized way across four continents
- Company grew through acquisition and local markets held sway more than the centralized group
- Misaligned leadership and limited resources due to lack of clarity during the pandemic
Solution Profile
- Obtained business insights through Interviews of top 40 leaders, globally ensure alignment around common vision, objectives and goals
- Assessed and documented current IT landscape with primary focus on business process enablement
- Identified key business processes supported through technology to ensure understanding of how any simplification will impact core processes
- Facilitated discovery sessions to gather information on system complexity and supporting models, and developed a roadmap of tasks needed to normalize
- Lead business value stream mapping for all key functions and developed a strategically aligned list of initiatives – both within and across value streams
Results
- Implemented an Enterprise process board driving a $50M+ investment portfolio across all regions and business functions
- Provided communication framework & roadmap to be used globally, including: Departmental transformation priorities, Change management benchmarking, Business process benchmarking and assessment
- Helped maximize IT agility, flexibility and efficiency by ensuring processes and systems are scalable, sustainable, and support business objectives