Roughly 70 percent of transformations fail, leaving the value of the transformation unrealized and potentially putting the organization at risk. There is a tool that can be employed by leadership to manage and drive better outcomes, sustainably.
Reflecting on the recent budgeting process, the specter of the pandemic loomed largely, adding yet another layer of uncertainty for executives to manage. A new approach to budget planning can be used to continuously evolve plans, no matter what happens in the year ahead.
Organizations can take a different approach to modeling to make more informed decisions, resulting in clearer prioritization, smarter decision making and achievement of key performance indicators.
Organizations that embrace a business-centered technology approach are proven to be more resilient and as a result, more competitive, which is especially important when in the midst of adversity.
We’ve seen a seismic paradigm shift in how people work. This new “how”, caused by the crisis-driven emergence of the flexible remote workplace, has impacted productivity, culture, employee well-being, staffing strategy, and office space in unprecedented ways.
The pandemic has accelerated digital transformation, according to recent studies of C-suite leaders. But leaders need to take a business-centered technology approach to ensure their faster transformation train doesn’t go off the rails, and instead delivers strong returns for the business.
Despite the detrimental economic effects of the pandemic, technology investment is holding steady and even increasing, according to recent studies of C-suite leaders on digital transformation.
In a new content series, Lexico looks at the trends pointing to the alignment of technology and business as being key to strong returns.
To prove the ROI of technology, leaders need to ask themselves three key questions to make the shift to a business-centered technology approach that will deliver a higher return on investment.
There are three main considerations to ensure our customer experience work is contributing positively to our business, and not becoming a liability in these times of change.