Work

Customer Experience Alignment

CUSTOMER EXPERIENCE ALIGNMENT

A Fortune 500 utility company brought on a new executive tasked with developing and driving customer experience transformation.

Business Financial Strategy

BUSINESS & FINANCIAL STRATEGY

A longtime CIO at a Fortune 500 utility company was challenged with articulating the past, present and future financial performance & technology strategy.

Strategy Roadmapping

STRATEGY & ROADMAPPING

A new CEO and CFL were appointed at a multi-billion dollar global facilities management company.

Digital Platform Pattern

DIGITAL PLATFORM

A Fortune 100 healthcare company was challenged with communication with its customer base in a manner that was cost effective and better aligned with customer needs and expectations.

Transformation Strategy

TRANSFORMATION STRATEGY

A multi-billion dollar technology company took a significant hit to revenue and market share in its cash cow business segment.