BUSINESS & FINANCIAL STRATEGY
Overview
A longtime CIO at a $10B+ utility company was challenged with articulating the past, present and future financial performance & technology strategy. C-level peers were evaluating spend with a traditional line-item view, which hindered business-aligned investment decision making. Lexico guided the development of a business capability map and built a financial model, mapping technology spend & investments to business capabilities; providing the groundwork for a coherent spend/investment story which unlocked the next wave of capital investments. We also helped develop the broader story of the company’s past, present and future in terms of strategic investments.
Pain Points
- Inability to tell a cohesive story and get buy-in support from critical C-suite stakeholders regarding the next wave of investments
- Lack of understanding of how technology investments impacted business capabilities resulting in lack of investment support and suboptimization of investment mix
- Inability to analyze financials for IT in a meaningful and consistent manner
Solution Profile
- Built business capability model for the enterprise
- Built corresponding financial model mapping technology spend to business capabilities
- Developed the C-suite story for past, present and future around technology, investments and overall financials
Results
- Now possess an understandable C-suite story that internal stakeholders can celebrate and evangelize
- Now have a repeatable framework for understanding and prioritizing further development of business capabilities
- Capability based financial model is integrated into their operating cadence enabling optimized monthly spend review processes and the annual operating planning processes