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Month: July 2023

Cynthia Thomas of Lexico talks about Customer Experience
Customer Experience

3 Ways to Improve Customer Experience & Build Your Business

There are three main considerations to ensure our customer experience work is contributing positively to our business, and not becoming a liability in these times of change.

Our quarterly newsletter "Transform" promises to highlight top trends, how-tos, important things to think about, and exposure to resources in our network that can assist. No fluff. No sales. Just information that builds confidence in the work to be done.

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