BUSINESS & FINANCIAL STRATEGY
Overview
A longtime CIO at a Fortune 500 utility company was challenged with articulating the past, present and future financial performance & technology strategy. C-level peers were evaluating spend with a traditional line-item view, which hindered business-aligned financial decision making. Lexico guided the development of a business capability map and built a financial model, tying business capabilities to technology investments. Lexico also helped develop the broader story of the company’s past, present and future in terms of strategic investments.
Pain Points
- Inability to tell a cohesive story and get buy-in support from critical C-suite stakeholders
- Lack of understanding of how technology investments impacted business capabilities resulting in lack of investment support and suboptimization of investment mix
- Inability to analyze financials for IT in a meaningful and consistent manner
Solution Profile
- Built business capability model
- Build corresponding financial model by capabilities
- Developed the C-suite story for past, present and future around technology, investments and overall financials
Results
- Now possess an understandable C-suite story that internal stakeholders can celebrate and evangelize
- Now have a repeatable framework for understanding and prioritizing further development of business capabilities
