M&A Retention Hinges on Deciding Who Fits Early
A financial model gets stress-tested against a dozen scenarios before a deal closes. Who might walk out the door afterward is rarely one of them. That gap decides employee retention …
Inheriting a Transformation Is Not the Same as Owning It
Most onboarding plans for a new executive assume the organization was waiting for them to arrive. It wasn’t. A transformation was already moving: its own priorities, its own momentum, its …
Why Scope Creep Happens Even When the Process Is Followed
A stakeholder asks for one more thing in a steering meeting. It sounds small. Nobody objects, because objecting to one small thing feels petty, and saying yes costs nothing that …
Stakeholder Resistance Management Starts With Who You’re Not Talking To
Most transformations are declared aligned before anyone has actually tested that claim. Leadership signs off. The kickoff deck says stakeholders are on board. Then, three months in, a rollout stalls …
Transformation Risk Management Is a Design Problem, Not a Department
Most transformation teams can produce a risk register within a week of being asked. Fewer can answer the question underneath it: what is that document actually protecting the business from, …
How to Measure Transformation Success
Ask any CEO whether their transformation has the right metrics behind it, and the answer is almost always yes. Ask what those numbers actually told the board the last time …
Organizational Culture Change: What Leaders Get Wrong
Culture Doesn’t Change Because You Say It Should Organizational culture change is the deliberate process of shifting the behaviors, norms, and shared expectations that shape how an organization actually operates, …
Enterprise Personalization Is an Organizational Problem
Ask any enterprise leader whether they’re doing customer personalization, and the answer is almost always yes. Ask what their customers actually experience, and the answer gets quieter. This is the …
Why Quick Wins Are the Secret Weapon of Every Great Transformation Leader
Small Wins, Big Leverage: The Overlooked Strategy That Fuels Real Transformation If you’ve ever led a transformation effort, you know one uncomfortable truth: bold vision gets all the airtime, but …
IT Business Alignment Isn’t an IT Problem
When the IT team is shipping on schedule and the business still feels like technology is holding it back, the problem isn’t execution. The work got done. The question is …
How to Regain Control When the Boardroom Goes Silent
Let’s set the scene. You’ve just delivered a high-stakes transformation update to your board. You’ve spent weeks refining the message, anticipating tough questions and preparing for a productive debate. But …
AI Transformation: 5 Strategic Shifts for Leaders
Many organizations have invested in AI with urgency. They launch pilots, deploy tools, and form innovation teams. Yet despite the activity, meaningful business impact remains elusive for most. Initiatives stall. …
Transformation Isn’t a Checkbox. It’s a Culture Check
Why Most Transformation Efforts Stall (Even the Smart Ones) Transformation doesn’t fall apart because people don’t care. It falls apart because people assume readiness when it hasn’t been tested. A …
How Ready Is Your Organization for Transformation?
Every organization wants to transform. Few are structurally equipped to sustain it. The breakdown rarely happens because the strategy was weak. It happens because the system underneath the strategy can’t …
From Recognition to Results: A Blueprint for Transformation That Actually Sticks
Senior leaders don’t need another abstract framework. You need a clear way to move an organization from “we should change” to “we changed, it worked, and it’s now how we …
The 12 Beliefs That Are Costing You the Future
By Cynthia Short And the choices you’re making… whether you admit it or not. Every belief that blocks transformation once kept us safe. “We need alignment first” prevented costly mistakes. “Clear …
Strategic Communication: The Leadership Skill That Drives Change
Before your next big meeting or transformation pitch, consider this: will your message simply be heard, or will it move people to act? We’ve all seen it happen: the strategy …
Damani Short Named Entrepreneur of the Year: A Milestone for Lexico
We’re thrilled to share a proud moment for Lexico: our Founder and CEO, Damani Short, has been named Entrepreneur of the Year at the 4th Annual Technology Leaders Awards and …
Talent Transformation: Why Redefine Talent?
Why redefine talent? Damani Short breaks down the benefits: reduced risk, capability time and cost efficiency. Embracing a broader view enhances adaptability and enriches experiences for all team members. Explore …
Redefining Talent & Combating Workforce Challenges: Embracing all Contributors
In this week’s episode, Damani Short emphasizes the critical need to think more broadly than just purely badged employees when redefining talent. With widespread talent shortages and high turnover intentions, …
The Power of a Business Capability-Driven Approach to Talent Strategy
Damani Short delves into the power of focusing on business capabilities—ranging from market entry strategies and product development to customer relationship growth and back-office support. By mapping these capabilities, organizations …
Broadening the Talent Definition: Overcoming Challenges of Your Talent Development Strategy
Damani Short breaks down some of the challenges of broadening the talent definition, emphasizing the need for a deeper understanding and integration across all levels of an organization. At Lexico, …
Talent vs. Capabilities: What Truly Drives Organizational Success?
Damani Short delves into a pivotal question faced by organizations worldwide: Do businesses thrive on talent, or is it the capabilities that truly matter? What are business capabilities? Business capabilities …
Redefining Talent: Damani Short on Overcoming Organizational Design Challenges
While the industry buzzes about the challenges in attracting, developing, and retaining talent, Damani Short takes a step further to question the definition of talent and its role in enabling …
Transform Your Business with a Capability-Driven Talent Strategy
Your talent strategy isn’t just a component of your business – it’s the backbone of your success. It’s crucial to continuously invest in employee growth, align talent plans with your …
Rethinking the Rulebook with Integrative Thinking
By Cynthia Short Leaders, lean in. It’s time to challenge the gospel of business as usual. You’ve likely heard whispers of Integrative Thinking, a concept pioneered by Roger Martin, former Dean …
3 Ways to Prioritize The People Part of Transformation
By Cynthia Short A transformational change initiative is one of the most important things an organization can take on. It’s also one of the most difficult. It can involve widespread changes …
Human-Centered Design Principles Can Play a Key Role in Transformation
By Cynthia Short What is Human-Centered Design? Human-centered design is very often narrowly thought of as being applied to a product, visual, or interface design work. But human-centered design is an …
Staying Focused on Important Business Fundamentals
By Damani Short Focus on Fundamentals of Business At the start of 2022, many business leaders find themselves staring down the barrel of change. They’re dealing with challenges related to inflation, …
The Data-Driven Organization: Design, Characteristics and Decision-Making
In our video series on data-driven organizations, Cynthia Short and Dan Mishich discuss how being data-driven translates to the everyday actions of an organizations, and the outcomes it delivers. They also cover data democratization and the importance of empowering teams with access to data.
3 Common Transformation Pitfalls
By Damani Short I’ve had the opportunity to lead business transformations for companies like Newell Rubbermaid, United States Olympic Committee, Johnson Controls, and Shutterfly throughout my career. And through Lexico, a …
The 4 Tiers of Digital Transformation
By Damani Short What is Digital Transformation? Digital transformation is the process of using technology to create better customer experiences and more effective business operations. It’s not just about the latest …
The Secret to a Successful Transformation: Leadership Communication
Lexico’s Transformation video series not only defines what transformation is, but acts as a guide to help business leaders design the required cultural shift to enable and avoid common pitfalls along the way.
Blind Spots in Business: What they are and how to overcome them
Blind spots can have serious impacts on business growth. Their hidden nature makes them hard to see, and even harder to remove. What’s more, very few blind spots are one-dimensional. …
Go Beyond Technology For Digital Transformation Best Practices
By Cynthia Short Why Digital Transformation? I often get asked why we focus on transformation work, specifically at Lexico. Digital transformation can not only improve cost savings and efficiency, but also …
