The 4 Tiers of Digital Transformation

By Damani Short What is Digital Transformation? Digital transformation is the process of using technology to create better customer experiences and more effective business operations. It’s not just about the latest …

The Data-Driven Organization: Defining Data-Driven

Our new video series on data-driven organizations starts by discussing the huge push for businesses to be more data-driven. You hear the phrase “data-driven” everywhere, but with most organizations, it is not a buzzword – it’s a business imperative. So where do you start? Cynthia Short and Dan Mishich share their perspectives.

The People Part of Transformation

By Cynthia Short A transformational change initiative is one of the most important things an organization can take on. It’s also one of the most difficult. It can involve widespread changes …

3 Common Transformation Pitfalls

By Damani Short  I’ve had the opportunity to lead business transformations for companies like Newell Rubbermaid, United States Olympic Committee, Johnson Controls, and Shutterfly throughout my career. And through Lexico, a …